1. Since it’s a hygiene product, opened/damaged pads will not be eligible for return.
2. If we ship the wrong products, then it’s eligible for return.
3. We are responsible for what we sell.
4. All items purchased from wonderize.in can be returned for a full refund within 7 days from the date of delivery (as recorded by the shipping provider).
5. The customer will get a cash refund as a bank transfer into their account or credit points.
6. Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:>
The items should be unused and unwashed.>
The packaging should have the original packaging and tags in place.>
They should be returned within 15 days from the delivery date.>
Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.>
A notification with the status of the return will be sent to the customer within 48-72 working hours from the date of receiving the items.>
In case of orders where reverse pick-up may not apply, customers will have to self-ship the items.>
Please make sure that the items to be returned are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.>
We do not offer an exchange for orders from outside India. If you would like a different size or color, please return your unwanted item for a refund and place a new order.>
The customer will get a cash refund as a bank transfer into their account.
Online Return / Exchange
You can return or exchange an item online at wonderize.in by following the below steps.
For Registered Users:
Log in to the 'My Account' section at Wonderize.in.>
Choose the order that needs modification.>
Select the product to return or exchange and fill in the required information.
For any other queries, you can speak to our customer care team either by calling on 1800 120 1030 (9:30 am to 6:30 pm IST) or by e-mailing at email@example.com
> Please have the below information ready before you call customer care or mention the same in the email:
1. Order Number / Registered E-Mail Id
2. Product Name
3. Pick-Up Address
To process a return or exchange successfully, please re-pack the items to be returned with all the original packaging & tags that they were shipped with. Make sure that the Return Form is completely filled and dropped inside the packet.
*Return Form is an easy-to-fill form that allows you to return the received shipment to wonderize.in. The Return Form is included in the shipment parcel along with your order. If you have lost your return form, click here to print a new one.
Mention the order details & complete shipping address on the packet as stated below –
Order Number, Product Name & Return Reference Number
Sekhani Industries Private Limited,
10th floor, Shivalik High Street,
Nr. Keshav Baug Vastrapur,
*Please read the return policy carefully before returning an item.
> The customer will receive a cash refund in the form of a bank transfer into their account.
Terms & Conditions
> This Return Policy applies to all items purchased directly from wonderize.in. The policy is subject to change.